To allow us to prepare your room for your arrival and for the comfort of departing guests, our check-in time is 15:00 to 19:00 and check-out time is before 11:00 AM. While we try our best to accommodate early or late arrivals / departures, these may incur an additional fee of €15.

Should you encounter any unforeseen delays or require assistance with the check-in/out process, please do not hesitate to contact us.

While we welcome families with children, to ensure the safety and well-being of all our guests, we are currently not equipped to accommodate children under the age of 14. We apologize for any inconvenience this may cause and appreciate your understanding.

We typically serve breakfast between 8:30 AM and 10:30 AM. 

All our rooms are designed for 2 people, with no possibility of adding extra beds.

While we love pets and understand their importance to many families, we kindly ask that you refrain from bringing pets during your stay. This is due to our property not being fully equipped to accommodate them, ensuring the comfort and safety of all our guests remains our top priority. We apologize for any inconvenience this may cause and appreciate your understanding.

We kindly refer you to our Terms and Conditions, which you agreed to upon booking, for detailed information regarding our cancellation policy. Please note that cancellations are generally non-refundable. For further details and specific scenarios, please refer to the Terms and Conditions section of our website.

Our comprehensive payment and cancellation policies are outlined in our Terms and Conditions, readily available upon request. We understand situations can vary, so please don’t hesitate to contact us directly with any questions

While we don’t have an exhaustive list here, we’re happy to share local recommendations based on your interests! You can also explore our blog for curated suggestions on nearby attractions, events, and hidden gems.

Yes, we offer a shuttle service for pickup at the Pietrasanta train station, subject to availability. Please let us know in advance if you would like us to pick you up.